IATA Operational Safety Audit (IOSA)

‘The industry needs a common safety benchmark that crosses borders, alliances, and business models.  IOSA is that benchmark’

– Giovanni Bisignani, IATA Director General & CEO

IATA launched the IOSA program in 2003 as the first internationally accepted audit standard and is now recognized as the ‘benchmark’ audit program.

mba received its accreditation as an Audit Organization (AO) from IATA in 2004 and remains today one of only seven companies in the world to hold this honor.  As an AO, mba has built a team of highly qualified Auditors possessing years of executive level experience in the aviation industry.  Each Auditor completes and maintains current training through the IOSA Auditor Training (IAT) program.

As the ‘benchmark’ audit program, IOSA assesses operational management and control systems to certify airline safety.

IOSA Standards

  • Corporate Organization and Management Systems (ORG)
  • Flight Operations (FLT)

  • Operational Control – Flight Dispatch (DSP)

  • Aircraft Engineering & Maintenance (MNT)

  • Cabin Operations (CAB)

  • Ground Handling (GRH)

  • Cargo Operations (CGO)
  • Operational Security (SEC)

the IOSA Registry

Airlines that have completed an IOSA and cleared any findings are placed on the IOSA Registry.  Airlines included in the IOSA Registry have proven conformity with the IOSA Standards and have incorporated the industry’s latest safety and management practices.  Airlines must complete an IOSA every two years, and clear any findings, to remain on the IOSA Registry.

Airlines included in the IOSA Registry are committed to offering the highest quality in safety to their customers.  These airlines benefit from cost and efficiency savings but more importantly increased customer confidence and a reputation as a trusted member of the aviation community.

mba’s Audit Team provides the tools and knowledge necessary to guide you through the process of becoming IOSA Registered and to assist in the maintenance of IOSA Registration.  mba guarantees independent and impartial Audits conducted by our team of skilled and experienced Auditors.